API Performance Degradation

Resolved

This incident has been resolved.
Posted Oct 02, 2026 - 16:57 EDT

Investigating

The EcoStruxure Building Data Platform team is currently investigating reports of elevated API response times. While the service remains available, some customers may experience slightly degraded performance. Our engineering team is engaged and working to determine the cause. We appreciate your patience and will provide updates as our investigation progresses.
Posted Oct 02, 2026 - 13:16 EDT
This incident affected: Production (Consumer APIs).